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Responsible Gaming on Your Cricket ID

Betting on cricket should cost you what a night out costs, and no more. This page is for the moments when it starts to cost more than that: what the desk can do to your ID at your request, what the warning signs look like, and who to talk to if you want help that has nothing to do with us.

The rules we apply to every ID

You must be 18 or over. We close an ID when we learn the holder is younger, with no refund argument from anyone else on the account. We do not give credit, advances or "play now, pay later" on any ID; if a panel balance is zero, no bet goes through until a deposit lands. And we do not pay withdrawals to anyone but the registered holder, which among other things stops a family member's money being routed through your account.

Limits you can ask us to set

Tell the desk on WhatsApp and we apply these on your ID. A deposit limit caps how much you can add per day, week or month. A loss limit stops new bets once your net loss for the period hits the figure you chose. A cooling-off break locks the ID for 24 hours, 7 days or 30 days; during a break we will not reopen it early however you ask, because that is the point of it. A self-exclusion closes the ID for six months or permanently, and we will not open a new one for you on any exchange during that time.

Lowering a limit takes effect at once. Raising one takes effect after 24 hours, so a decision made in the middle of a losing session does not land until the session is over.

Set a Limit on WhatsApp

Signs it has stopped being a hobby

Placing a bigger bet to win back the last one. Deleting the chat history, or not telling a partner how much went in this month. Borrowing from a friend, a card or a loan app to deposit. Betting on matches you do not care about because there is nothing else on. Feeling low or angry when you cannot bet. One of these is a bad week. Two or three for a month is a pattern, and the limits above are for exactly that.

Help that is independent of us

These services are free, confidential and not connected to this desk or any exchange. Gambling Therapy offers online support in several languages, including for people in India. GambleAware has practical self-help tools. In India, the national mental health helpline Tele-MANAS (14416) is free, 24 hours, and will talk about gambling as readily as anything else. If you are in immediate distress, call that number before you message us.

For family members

If you believe someone is betting beyond their means on an ID we opened, we cannot discuss their account with you, but we can act on a request from the account holder. The most useful thing you can do is show them this page and the help lines above. If the person is under 18, tell us the ID or the name used and we will close it.

What we do on our side

We do not send "come back, you have been inactive" messages, offer a bonus to someone who has just asked for a break, or reopen a self-excluded ID early. Every money page on this site carries the 18+ note and a link here, so the way out is never more than one tap away.

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Got Questions?

Responsible Gaming — FAQ

Limits, breaks and help. 18+ only.

How do I set a deposit limit on my ID?

Message the desk on WhatsApp with the amount and the period (day, week or month). Lowering a limit applies at once; raising one applies after 24 hours.

Can I take a break without closing my ID?

Yes. Ask for a cooling-off break of 24 hours, 7 days or 30 days. The ID is locked for that time and we will not reopen it early.

What does self-exclusion mean here?

Your ID is closed for six months or permanently, and we will not open a new one for you on any exchange during that time.

Do you give credit or let me bet on a zero balance?

No. No credit, no advances. Bets go through only when a deposit has landed on the panel.

Where can I get help that is not connected to you?

Gambling Therapy and GambleAware online, and in India the free Tele-MANAS helpline on 14416, which runs 24 hours.

Can a family member close my ID?

No, but the account holder can at any time. If the holder is under 18, a family member can tell us and we will close it.

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